Frequently Asked Questions
We speak your language; the chat app will recognize your language when you use the chat. Find trained supportive peers to chat with here:
We are here to support you, including protecting your personal information. There won’t be a need for your full or last name, address, or phone number.
Beginning July 10, 2022, the calhopeconnect.org chat app will be staffed from 8 am until midnight, Monday through Friday. If you would like additional assistance, or if you would like to speak with someone outside of these hours, please call the CalHOPE warmline at 855-845-7415; the warmline will be open for calls 24/7. Please check back later for any changes to the staffing hours.
What is "Peer Support"?
"Peer Support" encompasses a range of activities and interactions between people who have shared similar experiences. Peer support offers a level of acceptance, understanding, and validation not found in many other professional relationships. By sharing their own lived experience and practical guidance, peer workers help people to develop their own goals, create strategies for self-empowerment, and take concrete steps towards building fulfilling, self-determined lives for themselves.
Who are we?
CalHOPE Connect is brought to you by California Mental Health Services Authority (CalMHSA) through a partnership with California Department Health Care Services (DHCS) and local Mental Health Providers/Partners.
CalMHSA serves California Counties and Cities in the dynamic delivery of mental health and supportive services. A nationally recognized leader, CalMHSA inspires the service community through its commitment to results and values. Successful statewide and regional programs enable the voice of many to be heard.
We want to acknowledge and thank Riverside County for their contributions to Peer Chat support services. CalHOPE Connect leverages the MHSA funded Innovation project developed by Riverside County Take My Hand. Their leanings and collaboration have been invaluable to supporting Californians.
When using CalHOPE Connect, what information will be collected, and how will CalHOPE Connect, CalMHSA, and/or any partners use it?
If you or someone you are caring for is in a crisis situation, please immediately contact the following services:
24/7 Suicide & Crisis LifeLine: 988
24/7 access to trained counselors to help people experiencing mental health-related distress, thoughts of suicide, or substance use crisis.
Call or text 988 or chat 988lifeline.org
24/7 Domestic Violence Hotline